Effective date: August 31, 2026
Arrowhead Roofing & Exteriors (“Arrowhead,” “we,” “our,” or “us”) operates arrowheadroofingstl.com. This policy explains what we collect on this website, why we collect it, who we share it with, and what you can ask us to do with it. It covers this website only. It does not cover the paperwork you sign for a roofing job, which has its own terms.
Information you give us
Our contact and estimate forms ask for your name, phone number, email address, property address, and whatever you tell us about your project. If you use the chat window on this site, we keep the conversation. If you call the number on this site, we keep a record of the call and how you found us.
Information we collect automatically
When you visit the site, our analytics and security tools record:
- Your IP address. Our spam filter stores it to score form submissions.
- Your browser and device type.
- The pages you view, the links you click, and how you arrived, such as a search result, an ad, or a link from another site.
- Session activity, including scrolling, mouse movement, and clicks, recorded by Microsoft Clarity so we can see where the site is confusing.
We use cookies and similar tags to do this. You can block or delete cookies in your browser settings. Parts of the site may stop working if you do.
How we use it
- Answer your question and schedule an inspection or estimate.
- Perform the work you hire us for and keep records of it.
- Contact you about your project by phone, text, or email.
- Measure which pages and ads bring in real inquiries.
- Improve the website and our service.
- Meet legal, insurance, and warranty obligations.
Who we share it with
We do not sell your personal information, and we do not hand your contact details to unrelated companies so they can pitch you.
We do share it with the providers that run this site and handle our leads:
- Google, for Analytics, Tag Manager, and Search Console traffic measurement.
- Microsoft, for Clarity session recording and heatmaps.
- WhatConverts, for call and form lead tracking.
- CleanTalk, for spam filtering.
- Meta, for the chat window on this site.
- Zapier and our customer records system, which receive form submissions so someone can respond to you.
- Third-party financing providers, and only if you ask us about financing. They apply their own privacy policies and credit criteria.
- Our crews, suppliers, and subcontractors, when they need your address and project details to do the work.
- Your insurance carrier or adjuster, when you ask us to help with a claim.
- Courts or government authorities, when the law requires it.
Communications
When you give us your phone number or email address, you agree that we may contact you about your request by phone, text, or email. Message and data rates may apply. Reply STOP to any text message to stop texts. To stop emails, use the unsubscribe link or contact us directly. Asking us to stop marketing messages does not stop the messages we need to send about a job already in progress.
Your choices
Whatever state you live in, you can ask us to:
- Tell you what personal information we hold about you.
- Correct it or delete it.
- Stop contacting you for marketing.
Email sales@arrowheadroofingstl.com or call 636-730-0405 and we will handle it. Some states give residents additional rights, and we apply the requests above regardless of where you live. You can also opt out of Google Analytics using Google’s browser add-on, and you can turn off session recording by using your browser’s Do Not Track or an ad blocker.
Security and how long we keep it
We use reasonable safeguards to protect the information we hold, including access controls and encrypted connections to this website. No website is completely secure, so we cannot promise absolute protection. We keep inquiry records for as long as we need them to answer you and to meet our legal, warranty, and insurance obligations, then we dispose of them.
Children
This site and our services are meant for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
Other websites
This site links to other companies, including financing providers and our social media profiles. We do not control those sites and we are not responsible for how they handle your information. Read their policies before you give them anything.
Changes to this policy
We may update this policy. When we do, we post the new version here and change the effective date at the top.
Contact us
Arrowhead Roofing & Exteriors
6020 Weldon Spring Pkwy, Weldon Spring, MO 63304
Phone: 636-730-0405
Email: sales@arrowheadroofingstl.com