Insurance & Claims
Most homeowner policies cover storm-related roof damage caused by hail or wind. We’ll inspect and document the damage so you have the details you need before filing a claim.
Yes. We provide complimentary, no-obligation roof inspections to identify storm or hail damage and help determine if an insurance claim is worth pursuing.
After our inspection, we’ll document the damage and let you know if it appears significant enough for an insurance claim, so you don’t waste time filing for minor issues.
Yes. We can call your insurance company with you while we’re onsite or guide you on what to say when starting your claim.
Absolutely. We’ll be onsite during the adjuster’s visit to point out documented damage and make sure nothing is missed.
We work with your insurer to address any discrepancies in the claim adjuster’s inspection report. After your roof is completed, we send in all the required documentation so your depreciation payment is released.
Yes. From your first call to the final sign-off, we guide you through every step so the process moves as smoothly as possible
No. Only your insurance company can make coverage decisions. Our role is to document damage and make sure your claim is fully supported.
Most claims are resolved in a few weeks, but large-scale storm events can slow things down.
Document the damage with photos, then call Arrowhead for a free inspection before making any repairs.
No. You can choose any roofing contractor you trust.
Depreciation is the amount your insurer withholds until repairs are complete. Once we finish the work and submit final documents, your insurer releases that payment.
It depends on your insurer and policy. Ask your agent for details on how claims may affect your rates.
Yes. State law requires homeowners to pay their insurance deductible. We cannot waive or rebate it.
Arrowhead Roofing & Exteriors - General Questions
Depending on material and regional climate—shingles ~15‑30 years, TPO/flat membranes ~20‑30 years, metal or tile for 50+ years.
Inspect at least twice yearly—spring and fall—and after major weather events.
Look for signs like missing shingles, granule loss, interior stains, blistered or cracked surfaces, or structural sagging. If damage exceeds 25–30 % or is recurring, replacement may be best.
Residential Roofing FAQs
Architectural asphalt shingles balance affordability and durability; composites offer high impact resistance; metal and tile deliver long-term value and longevity.
Yes, often permitted for single-layer asphalt roofs—but multiple overlays can risk structural weight and void warranties.
Look for signs like missing shingles, granule loss, interior stains, blistered or cracked surfaces, or structural sagging. If damage exceeds 25–30 % or is recurring, replacement may be best.
Commercial Roofing FAQs
We install flat roofing options such as TPO, EPDM, PVC, modified bitumen, built-up roofing, and metal roofing suitable for commercial, industrial, and multi-family buildings.
Often yes; when only one layer exists and the deck is sound. If two layers/applications already exist, we tear off first to inspect substrate.
Costs & Value
Residential roofs typically range $3.50–$14/sq ft. Commercial flat roof replacements range $5–$10+/sq ft depending on materials, tear-off, insulation, and system complexity.
We charge per job/project to ensure transparent pricing. Hourly billing is rare in roofing services.
Installation & Timeline
Residential roof jobs typically take 1–3 days. Commercial installations may vary by size and system type but usually complete within the available weather window.
Yes—inspectors get on the roof for visual checks. Attic inspection is often required to determine moisture intrusion or insulation issues. We also offer drone or infrared inspections if access is unsafe.
Safety & Credentials
Yes—we are fully licensed and insured in Missouri. All of our crews follow strict safety protocols including fall protection and certified installation methods.
Wondering if your roof needs work? Let us check it out. We’ll evaluate your roof and provide honest recommendations with zero pressure.
